Contact Us
Effective August 28, 2026
We're here to help with memorial pages, Physical ID activation, Dear Mail, and account questions.
When you write to us, please include
- Your memorial page URL (for example
pawsdear.com/m/your-page), or - Your Physical ID serial (10 characters), if activation-related, and
- A short description of the issue.
We aim to respond within a few business days. PawsDear is a small team; complex requests may take longer.